Privacy Policy
Introduction Welcome to SVGCollections.com. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit/debit card details, billing address.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Transactions: To process payments and deliver products.
- To Improve Our Services: To understand how our website is used and to improve its content and functionality.
- To Communicate with You: To send you updates, marketing communications, and other information that may be of interest to you.
- To Comply with Legal Obligations: To comply with legal and regulatory requirements.
3. Google Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. The data collected may include:
- How often users visit the site.
- What pages they visit when they do so.
- What other sites they used prior to coming to our site.
Google Analytics collects only the IP address assigned to you on the date you visit the site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
For more information on how Google collects and processes data, visit the Google Privacy Policy.
4. WooCommerce
We use WooCommerce to power our online store. When you purchase from us, we collect information about you during the checkout process, including:
- Products you’ve viewed: we use this to show you products you’ve recently viewed.
- Location, IP address, and browser type: we use this for purposes like estimating taxes and shipping.
We use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as:
- Sending you information about your account and order.
- Responding to your requests, including refunds and complaints.
- Processing payments and preventing fraud.
- Complying with any legal obligations we have, such as calculating taxes.
- Improving our store offerings.
- Sending you marketing messages, if you choose to receive them.
5. Meta Ads and Tracking
We use Meta ads and the Meta Pixel to serve ads, track conversions, and build targeted audiences for advertising. The Meta Pixel collects data that helps us track conversions from Meta ads, optimize ads, build targeted audiences for future ads, and remarket to people who have taken some action on our website.
The data collected through the Meta Pixel may include:
- Information about your browsing behavior on our website.
- Actions you take on our website, such as purchases and sign-ups.
- Your IP address, web browser type, and version.
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta Audience Network with actions performed on this Website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Meta Privacy Policy – Meta Ad Settings
6. Stripe
We use Stripe for payments, analytics, and other business services. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services.
Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
7. PayPal
We use PayPal as an optional third-party payment processor to securely handle online payments and transactions. When you make a purchase via Paypal on our site, you will be redirected to PayPal’s secure servers to complete your payment information.
PayPal may collect personal information such as your name, billing address, shipping address, email address, phone number, credit card details, and other account information when you make a transaction. This allows PayPal to process your payment and complete the transaction.
We do not directly collect or store any of your financial or payment information entered through PayPal’s secure checkout. That information is transmitted directly to PayPal and subject to PayPal’s own privacy policy, which you can review at https://www.paypal.com/us/legalhub/privacy-full.
By using PayPal, you are agreeing to their terms of service and privacy policy. We encourage you to review PayPal’s policies to understand how they collect, use, and protect your personal and financial data when processing payments. We only receive limited information from PayPal to confirm a transaction, such as:
- Confirmation of payment and transaction details
- Payer name and shipping address (to process order)
- Email address (to send order details)
We use this information solely to fulfill and process your order. We do not store complete PayPal payment information beyond what is required for order processing.
8. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, targeted advertising, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
9. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
10. Your Rights
You have the right to:
- Access: Request access to your personal data and receive a copy of the personal data we hold about you.
- Correction: Request correction of the personal data that we hold about you.
- Erasure: Request erasure of your personal data where there is no good reason for us continuing to process it.
- Objection: Object to processing of your personal data where we are relying on a legitimate interest.
- Restriction: Request restriction of processing of your personal data.
- Portability: Request the transfer of your personal data to another party.
11. Cookies
11a. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit certain web pages. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
11b. How We Use Cookies
We use cookies to enhance your browsing experience, understand how you use our site, and improve our services. The cookies we use can be categorized as follows:
- Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable you to navigate around our site and use its features.
- Performance Cookies: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often. This helps us improve how our website works.
- Functionality Cookies: These cookies allow the website to remember choices you make and provide enhanced, more personal features.
- Targeting or Advertising Cookies: These cookies are used to deliver ads more relevant to you and your interests. They remember that you have visited a website and this information is shared with other organizations such as advertisers.
11c. Managing Cookies
You can manage your cookie preferences through your browser settings. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
11d. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
13. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
By using SVGCollections.com, you acknowledge that you have read and understood this privacy policy and agree to its terms.